TESTIMONIALS

I recently had the pleasure of working with paperjam for the Art of Weddings Venue Crawl and I cannot say enough wonderful things about them! I would highly recommend them to anyone looking for stationary for their wedding! Deborah made the whole process so easy and she was a constant joy throughout the process.

I should have read the yelp reviews before I used them but they had been hashtagged on instagram from a reliable vendor and since I like to support family owned businesses I chose them over an online printer. Bad decision. -Their communication is awful. -They did not follow directions. -There are errors on my envelopes. -They didn't print one of the addresses at all. -They overcharged me and it took two days to get this corrected. -I asked the owner to call me and they told me she wasn't in, but when I called back five minutes later she answered the phone and immediately transferred me so not to have to talk to me. They can respond to this and argue, but as a business owner myself, customer service is king and they failed miserably.  The bright side is the invitations look great, but some of the envelopes not. I would never recommend them.

I've gotten things printed here a few times and the quality has been great, though the service never super friendly. However, the moment something went wrong (it was debated whose "fault" it was), they quickly turned accusatory, condescending, and wouldn't fix the problem without a fight. It's a small space and we did overhear the men in the back admit that something had gone wrong on their part, though the ladies avoided that admission. Regardless, we were not there to point fingers, but to have our prints fixed. I'm disappointed with their childish and holier-than-thou customer service and I've since taken my printing jobs elsewhere and had a much better and more professional experience.

We had used Paperjam in the past for our wedding invitations and were very pleased with the final product. But we were blown away this past week with their service - there was an unexpected death in our family and Paperjam was able to make the programs for the memorial service in a very tight turnaround while treating us with respect and accommodating our numerous requests. This took a huge weight off our shoulders at such a stressful time. I will absolutely be using them again.